This document sets out the shipping policy that applies to customers who purchase from
shoponcity.com. If you have any questions, please contact our customer service team at +923066816249 or admin@shoponcity.com.
Shipping Options & Delivery Costs
We offer the following shipping options—you can select a shipping method at
checkout.
Order Processing Time
All orders placed before 2 PM Monday – Friday are processed and dispatched the same day. all
Orders placed after dispatched the next day.
All orders placed during the weekend or on
A public holiday will be sent from our warehouse on Monday or the next business day.
Delivery Address & P.O. Boxes
Please note that we are unable to modify the delivery address once you have placed your order.
We are sorry, but we do not ship to P.O. boxes.
International Orders
Your package may be subject to import duties and taxes. You, as the customer, are responsible
for paying those fees. We recommend that you check with your local customs office before
placing an order on our website, as these fees can sometimes be significant, and we are unable
to calculate them for you.
Tracking Your Order
Once your order dispatched, we send you a confirmation email with tracking
information. You will be able to track your package directly on the carrier’s website.
Returns, Refunds, and Exchanges
We want you to be completely happy with your purchase — please read our return & refund policy
for detailed information about our processes.
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